My droid turbo is having a problem with the top left corner of the screen..

[S-E-S-K]

I couldn't find information anywhere and have tried deleting any apps that may have caused this. The corner seems to not work when tapped, though dragging things to the corner works. (Dragging them away, however, does not) Powering the phone off and on works for a short period, but the problem suddenly comes back only to be fixed by another reset.

 

[belodion]

Welcome to the forums.

You could try downloading an app from the Play Store to test the digitiser in different areas.

 

[Vulpi42]

Having the same issue - just started today. Restarting fixes it for a short time only. Would love to hear if you find a fix!

 

[Paidlocket]

I just got my phone Saturday an I'm going back to the store in the morning to see what they have to say. I'll update then

 

[KJB206]

I just got the Droid Turbo on Sunday and having the same issue.

 

[Nungy37]

I was having the same issue.. I'm pretty sure I fixed the issue... Just disable the Moto app and see if that works. I did it last night and it hasn't messed up yet

 

[S-E-S-K]

I was having the same issue.. I'm pretty sure I fixed the issue... Just disable the Moto app and see if that works. I did it last night and it hasn't messed up yet

Tried it. No dice :/

 

[Javier P]

The same problem is happening with different devices from different brands. I think it could be related to some third party app. You could try booting your phone in safe mode and see if the problem persists. I remember some screen issues related to CM Security and other apps by Cheetah Mobile. Do you have any CM app installed? If so, disable it and see what happens. Maybe you'll need to uncheck it first in settings - security - device administrators.

 

[Nickllb]

My wife and I both got the design your own Droid Turbo 2. I have the exact same problem with mine but, my wife does not have this problem. I would like to know if anyone figures this out.

 

[GSuggett]

Seems to be Facebook Messager app. Was having the same issue with a Moto X 2014 on Verizon. My Droid Turbo broke so I used the X for several days and noticed it had a dead spot when I tried to use other apps that need menu access up in the corner such as Amazon and eBay. Got my replacement Turbo and saw the same thing was happening. At first I thought maybe a Motorola glitch but after messing with it for a bit I narrowed it down to that.

I hope this helps anyone else who may be having issues.

Greg

 

[Appauldd]

Removed the Facebook Messenger app. Cured the dead corner issue.

Thanks for sharing.

 

[Spiderloo]

Mine was stuck, I deleted FB messenger and the corner immediately worked. Kind of crappy, it's the easiest way I stay in touch with everyone -_-

 

[Carlos Cordova]

I had the same problem. I exchanged the phone a week ago and still. After deleting the messenger app the corner worked immediately. Thanks guys

 

[anon(9783461)]

Removed the Facebook Messenger app. Cured the dead corner issue.

Thanks for sharing.

This fixed my Droid Turbo, thank you.

 

[12BullDane]

Same problem, started about 2 weeks ago. I've been trying to figure it. Thanks for the tip!

 

[beachtan]

I had the same issue & once I went into the internal commands of the phone & cleared the cache, I've not had any issues.

 

[SLeepdepD]

I'm having the same issue on Droid Turbo 1.

I Force Stopped Facebook's Messenger app through App Settings and that fixed it. I'm sure it'll be back, but maybe this helps to confirm Facebook Messenger is at fault. Incidentally, I have Chat Heads turned off.

I used Yet Another MultiTouch Test to confirm the issue before hand, and confirm its resolution afterwards. I could drag into the upper-left region but I couldn't start a click there.

 

[bs32315]

Same thing been happening to my galaxy

Posted via the Android Central App

 

[belodion]

Thank you to members who have posted feedback about this. It helps us all and is appreciated.

Posted via the Android Central App

 

[Rider1970]

I had the same issue on my droid turbo 2. Exchanged the phone, still had the issue. Removed FB messenger app and it cured the problem.