- Jan 8, 2013
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Everything about this phone is near perfect: the size, shape, speed, look, etc. However, I think I found my first flaw...
I was talking to someone on my DNA earlier, and the person on the other end said that I was cutting in and out, and that the volume of my voice was very low. I called this person back on speakerphone, and my voice was louder on their end. Then I turned speakerphone off, and my voice went back to cutting in and out, and being low.
I decided to try this with another phone, so I called my brothers phone (iPhone) and tried it out there. Again, there were problems with my voice cutting in and out, being cut when I wasn't finished saying a word (or sentence), and my voice being low.
I then decided to plug headphones into my DNA and try calling the same phone. My voice was better and clearer, as well as louder.
I took the headphones out and removed my phone case, just to see if it would make any bit of a difference. There was no difference.
So before I call Verizon customer service and give them my **** (screaming at them for a NEW PHONE, NOT A REFURBISHED ONE), is anyone else experiencing this problem? Are there any solutions to this?
And if it does become a problem in which I will need to call customer service, will they give me a BRAND NEW PHONE? (I've only had this phone for about two weeks).
Thanks.
I was talking to someone on my DNA earlier, and the person on the other end said that I was cutting in and out, and that the volume of my voice was very low. I called this person back on speakerphone, and my voice was louder on their end. Then I turned speakerphone off, and my voice went back to cutting in and out, and being low.
I decided to try this with another phone, so I called my brothers phone (iPhone) and tried it out there. Again, there were problems with my voice cutting in and out, being cut when I wasn't finished saying a word (or sentence), and my voice being low.
I then decided to plug headphones into my DNA and try calling the same phone. My voice was better and clearer, as well as louder.
I took the headphones out and removed my phone case, just to see if it would make any bit of a difference. There was no difference.
So before I call Verizon customer service and give them my **** (screaming at them for a NEW PHONE, NOT A REFURBISHED ONE), is anyone else experiencing this problem? Are there any solutions to this?
And if it does become a problem in which I will need to call customer service, will they give me a BRAND NEW PHONE? (I've only had this phone for about two weeks).
Thanks.