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My Galaxy S3 won't update 'read messages" from Outlook IMAP account

A

AC Question

My phone used to update email messages as "read" that were read from my Outlook account on my laptop. Now I have to open each email on my phone to show it as "read." I am using the native app on my Android device. Does anyone have an explanation or fix? Many thanks if you do!
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
161,980
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Try removing that Outlook IMAP account and then adding it back again.