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My Galaxy S3 won't update 'read messages" from Outlook IMAP account


AC Question

My phone used to update email messages as "read" that were read from my Outlook account on my laptop. Now I have to open each email on my phone to show it as "read." I am using the native app on my Android device. Does anyone have an explanation or fix? Many thanks if you do!

B. Diddy

Senior Ambassador
Mar 9, 2012
Try removing that Outlook IMAP account and then adding it back again.