My Galaxy S5 is stuck at Google play services has stopped, how can I fix this?

Bigpoppaj

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Dec 4, 2014
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Galaxy S5 stuck at Google play services has stopped

After a 3 foot drop at work today, my battery in my S5 popped out. I got the battery back in and it took a while to load up but after about five minutes it looked like it was ready was ready to go. I slid the home screen and all I see is Google play services has stopped,after pressing okay a Gmail has stopped working error pops up. It is in an infinite loop and I can't do much. If I go fast, I can do one action at a time. I have tried restarting the phone multiple times I am only able to turn off by taking the battery out. If anyone has any information please lemme know.
Thanks, Jon
 

Kelly Kearns

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Jan 10, 2012
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Re: Galaxy S5 stuck at Google play services has stopped

Have you tried to boot into recovery mode and clear the cache there and reboot?

Also you can try a reset from there.
 

Bigpoppaj

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Dec 4, 2014
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Re: Galaxy S5 stuck at Google play services has stopped

Now Google Search has stopped working errors are popping up. In the recovery mode, what happens when I reset the phone? Completely clean it?
 

Kelly Kearns

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Jan 10, 2012
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Re: Galaxy S5 stuck at Google play services has stopped

It is worth a shot since it isn't working at all. Try clearing the cache first and then if that doesn't work, boot into recovery again and try the reset.
 

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