My Galaxy S6 Edge phone stops downloading emails after initial download, what is the issue?

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My Galaxy S6 Edge phone stops downloading emails after initial download

It started few weeks ago (before that everything worked fine). The phone stopped downloading e-mails. I had to re-set my e-mail account on the phone but after initial download of the e-mails it stopped again. Second time it happened I went to settings and changed the "Period to Sync Emails" from All to 1 month. After that the phone initially downloaded new e-mails but few minutes later when I received new messages on my Outlook it stopped again (Btw I have IMAP). So from that point I know that the only way to download emails is to change the Sync period again... This is super frustrating and I hope there is a permanent fix to it... Does any one know what is the issue here?
 

Rukbat

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Feb 12, 2012
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Re: My Galaxy S6 Edge phone stops downloading emails after initial download

What's the polling interval? If you want messages pushed to your phone as soon as they're received at the server, it should be set to none, off or 0.
 

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