My Galaxy S7 is stuck on the lock screen.

A

AC Question

My phone has the finger print lock feature. when I try unlock my phone it tell me to "Try Again" in a hour? Even after a hour it will not allow me open anything. It tells me to try again! Any suggestions?
 

nik19605

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Jan 16, 2016
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I would say try booting into recovery mode and do a factory reset, or before you do that see if you can put your passcode in instead of using the fingerprint scanner.
 

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