My galaxy s8 has dropped out my internet connection and won't reconnect


AC Question

I cannot get my galaxy s8 to reconnect to my internet onsite of putting the WiFi code in again repeatedly what can I do please


Q&A Team
Jul 7, 2013
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Which phone do you have? The S8 is not out yet, not even officially announced so I presume you have a different device.

Have you tried power-cycling your network equipment?

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New member
Jan 30, 2016
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I have sprint and my S8 is doing the same thing . I am in the house and I have Comcast Wi-Fi and Sprint mobile and have them both turned on . I don't understand why it has been dropping connection the last few weeks . It's only been a handful of times but it's very annoying . I am going to try to take out my SIM and reinserted and see if that helps . If you have any other answers please let me know . Thank you


Retired Moderator
Feb 12, 2012
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Amber, try "forgetting" the connection, then setting it up again. (And have your data connection turned off while you're doing it.) Make certain that you're using the correct password (case counts) or press the WPS button on your router if it has one, then go to the menu in Settings/Wifi and tap WPS push button (that's much easier - the router tells the phone what the password is).