My HTC Hero is peeling.

omarb

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Oct 26, 2009
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The bottom part of my HTC Hero (the back "key") is peeling! Any suggestions on how to fix this? I'm sure within a month or so that entire surface will be gone if I don't do something.
 

tonksnatcher

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Nov 23, 2009
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I would have to agree, take it to Sprint and get it replaced. I haven't heard of this anywhere yet and it seems like a defect unless you happen to carry it around with a pocket full of sandpaper but ill give you the benefit of the doubt on that one.
 

KSmithInNY

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Oct 7, 2009
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before you take it back TAKE A PIC and post it here!!!!!!!!!!! Don't let this go undocumented! If you just silently return the phone then Sprint/HTC will treat each person as an isolated incident. Take pix and document the situation so its undeniable.
 

omarb

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Here are the pictures of the Hero's "Back" button peeling:

hero1.jpg


hero2.jpg
 

Mopar

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Oct 22, 2009
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Mine is holding up well . It was made on 9 -11-09 . If you want to know when yours was made press ##786# it will tell you a lot of info .
 
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themyst

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Oct 11, 2009
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My end button peeled off too... it also is shaped like a little red mushroom. It annoyed me a lot at first, but now I learned to live with it.
 

doublebullout

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Now my end button is starting to resemble a Klingon Bird of Prey. I'm not sure if this is worth taking it back to Sprint for exchange. Would this be covered by the TEP? I could just scrape off the rest of the covering and have a solid red end button. That might actually look cool.
 

ibegary

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Nov 27, 2009
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My power key was peeling as well, instead of the 'hang up'/'power cycle' it was turning in to a red button. All the gray foil was feeling off. Took it to Best Buy (where I bought) and they replaced it with no questions asked. Of course I had other problems with it, dust under the screen, battery wouldn't hold a charge, etc.
 

denisew1972

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Nov 22, 2009
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I too will freak out if it peels, I am such a type A personality when it comes to my devices. LOL Mine was made on Oct. 26th, 2009 and so far so good. Just a little "static" in the earpiece every now and then.
 

omarb

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Oct 26, 2009
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Now the "Home" button is peeling too. I better make sure to memorize the locations of these buttons, they are peeling fast! I have had cell phones since like 2000 and this if the fastest I've seen buttons peeling. Sucks.
 

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