My HTC Hero is peeling.

[omarb]

The bottom part of my HTC Hero (the back "key") is peeling! Any suggestions on how to fix this? I'm sure within a month or so that entire surface will be gone if I don't do something.

 

[rudolph7]

its not the protected film that comes on it. Is it?

 

[omarb]

its not the protected film that comes on it. Is it?

It's the gray "film" where the Menu keys are. Looks more like foil and it's peeling.

 

[highwayman1224]

I'd take it to sprint & tell em to exchange it. Never heard of this problem before.

 

[tonksnatcher]

I would have to agree, take it to Sprint and get it replaced. I haven't heard of this anywhere yet and it seems like a defect unless you happen to carry it around with a pocket full of sandpaper but ill give you the benefit of the doubt on that one.

 

[asapelectric]

Mine too, it's peeling.

 

[KSmithInNY]

before you take it back TAKE A PIC and post it here!!!!!!!!!!! Don't let this go undocumented! If you just silently return the phone then Sprint/HTC will treat each person as an isolated incident. Take pix and document the situation so its undeniable.

 

[omarb]

Here are the pictures of the Hero's "Back" button peeling:

 

[doublebullout]

My end call/power button is peeling. The red phone is beginning to look like a fat red mushroom.

 

[Mopar]

Mine is holding up well . It was made on 9 -11-09 . If you want to know when yours was made press ##786# it will tell you a lot of info .

 

[Ginbill]

Mine was made on 10/28/2009 lol
cool little thing there.

 

[themyst]

My end button peeled off too... it also is shaped like a little red mushroom. It annoyed me a lot at first, but now I learned to live with it.

 

[highwayman1224]

Mine was made on 9-28-09 & no peeling yet.

 

[kennyidaho]

Whoa mine was made 3/11/2009! No peeling on the buttons.

 

[Ginbill]

If my buttons start peeling I am going to freak out.

 

[doublebullout]

Now my end button is starting to resemble a Klingon Bird of Prey. I'm not sure if this is worth taking it back to Sprint for exchange. Would this be covered by the TEP? I could just scrape off the rest of the covering and have a solid red end button. That might actually look cool.

 

[ibegary]

My power key was peeling as well, instead of the 'hang up'/'power cycle' it was turning in to a red button. All the gray foil was feeling off. Took it to Best Buy (where I bought) and they replaced it with no questions asked. Of course I had other problems with it, dust under the screen, battery wouldn't hold a charge, etc.

 

[denisew1972]

I too will freak out if it peels, I am such a type A personality when it comes to my devices. LOL Mine was made on Oct. 26th, 2009 and so far so good. Just a little "static" in the earpiece every now and then.

 

[chuk]

 

[omarb]

Now the "Home" button is peeling too. I better make sure to memorize the locations of these buttons, they are peeling fast! I have had cell phones since like 2000 and this if the fastest I've seen buttons peeling. Sucks.