my huawei g7 is lowering the ringing tone volume level by itself!!!!

[amr ashraf mostafa]

The volume level of the ringing tone is changed by itself while using my huawei g7.
I raised it to the highest level and while using the phone, i found the sound level of the ringing tone to be lowered by itself.
And that happens many times
Does anyone has solution for such a problem?
I missed many calls because of that problem.

Posted via the Android Central App

 

[B. Diddy]

Try booting into Safe Mode, which temporarily disables all 3rd party apps. On most Android devices, while powered on, press and hold Power until the Power Off menu appears. Press and hold the Power Off selection until the Safe Mode prompt appears. Tap OK.


If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.