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My huawei P9 EVA-L19 finger print scanner is not working

A

AC Question

One fine day j was using ma phone nd the fingerprint scanner was just doing fine... Aftr some time I tried to open ma phone nd it wouldn't scan my finger to unlock atlast used a passcode to unlock
I rebooted nd hard resetted a couple of times ... Still no use ... Please help !!!
It's running of Android os 7.0 emui 5
 

belodion

Co-Ambassador Team Lead
Moderator
Jun 10, 2014
39,082
12
38
🙋It's possible that the scanner has failed.
 

MahrozeKayani

New member
Sep 22, 2017
1
0
0
I have the same problem bro,even.I dnt have finger print id option available in settings now.
If u got any solution then let me know.Thanks
 

Rukbat

Retired Moderator
Feb 12, 2012
44,533
18
0
As belodion said, the fingerprint scanner could have failed. The phone has to go to a repair shop for analysis.
 

Parveesrahman Tk

New member
Sep 23, 2017
2
0
0
I have the same problem bro,even.I dnt have finger print id option available in settings now.
If u got any solution then let me know.Thanks