My LG Tracfone will not go past the display screen will not go to home screen, what can I do?

[AC Question]

My lg tracfone will not go past the display screen will not go to home screen

Its a lg tracfone manafactory date 07/2015 problem it will go no further than showing display screen says lg powered by android that is as far as it goes wont let me have my homescreen PLEASE HELP