My Note 5 just updated to Marshmallow 6.0 and now I cannot answer calls.

jeh0872

New member
Dec 22, 2016
4
0
0
Visit site
I can answer, but i have to have my settings on "answer and end calls using the HOME button." Any help would be greatly appreciated!!!!!
 

jeh0872

New member
Dec 22, 2016
4
0
0
Visit site
Thank you. I actually had to do the factory reset. The first issue was my phone updated and sometime after that, I let my phone die overnight and the next morning I tried to log in and it would not take my pin password. That led to the factory reset. After that is when the not being able to answer incoming calls started. I read where the marshmallow update was the culprit. Any more ideas? Thanks for responding.
 

pool_shark

Well-known member
Aug 21, 2010
1,779
75
0
Visit site
When mine updated months ago, the only problem I had was a stuck theme.
I agree with the previous poster, if a factory reset didn't take care of it, and you're sure you haven't disabled something that you shouldn't have, it's time to contact the carrier.
 

jeh0872

New member
Dec 22, 2016
4
0
0
Visit site
I cannot rule out error on my part but feel pretty confident in my settings. Definitely could be something i'm missing! I will contact my carrier. Thanks!!!!

HOPE EVERYONE HAS A MERRY CHRISTMAS!!!!
 

Trending Posts

Forum statistics

Threads
944,504
Messages
6,923,085
Members
3,159,588
Latest member
Felichino