Question my phone dont update why? Android version 11 Model name Galaxy Note10+ 5G Model number SM-N976B/DS United Arab Emirates TRA ID: 0016333/08 TA: ER738

myalemu

New member
May 8, 2023
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my phone dont update why?
Android version 11
Model name Galaxy Note10+ 5G
Model number SM-N976B/DS
United Arab Emirates TRA ID: 0016333/08 TA: ER73834/19
 
Last edited by a moderator:

B. Diddy

Senior Ambassador
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Mar 9, 2012
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Did you get it directly from your carrier, or did you buy it elsewhere and then bring it to your carrier? Phones sold directly by a carrier often need to be on that carrier's network to get the official update, so if you're using a different carrier, that may be why.

Have you tried using Smart Switch to look for an update?
 
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joeldf

Well-known member
Dec 19, 2011
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The Note 10 line does end with Android 12, One UI 4.

While it's still getting security updates, it could be in the quarterly cycle now.
 

mustang7757

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Feb 6, 2017
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That's international version Dual Sim , I tried looking it up on Frija couldn't find that firmware.

Go to settings>about phone>software>screen shot that page
 

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