My phone won't let me use the media's control volume...

A

AC Question

So for a while now, anytime I try to turn up my video or game, or any volume, all that shows is the call volume...what do I do for a trackfone Alcatel One Touchz
 

B. Diddy

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Welcome to Android Central! Is the video or game actively playing audio? If nothing is actively playing, the volume button usually defaults to adjusting your Ringtone volume.