My Pixel is not showing incoming calls

[Kristian Juhler]

Hey just moved from iPhone to android, to a Pixel phone.

When there are incoming calls I need to:

Unlock the phone, go swipe down and look for the message saying i have a incoming call and who its from. Then click on it to swipe up to answer.

My best guess is that thats not normal. Does anyone have any idea how i can fix it? It rings so its not do not disturb or anything like that.

Of programs that I think could influence the call flow i installed: Skype for Business and Messenger (FB) (both are now uninstalled but its still the same)

 

[Wildo6882]

I know this might be a pain, but have you tried a factory reset? Just to see if it clears it up.

 

[therealasd]

Just a longshot before you factory reset, something to try:

Go to settings, Apps, tap the gear icon at the top right. Under Default, look for Phone app and make sure "Phone" is the selected app to handle the phone. Just a thought, maybe somehow it got bollocksed up.

 

[Kristian Juhler]

thanks was hoping not to factory reset, but seems like the only thing to try then. The phone app was the default one.

 

[gozirra]

You didn't mention which carrier you're using, but try disabling VOLTE / WiFi Calling and see if it still does it?

 

[Kristian Juhler]

So tried resetting to factory settings and that didnt help either. Guess I have to start looking for a different phone app, is there any that can be recommented?

 

[Wildo6882]

So tried resetting to factory settings and that didnt help either. Guess I have to start looking for a different phone app, is there any that can be recommented?

Did you restore it? When you factory reset it, you need to just try it bone stock, with no new apps or anything. My guess is that some app is interfering. While I love Android, this can be one of the problems with it when apps interfere and cause other things to not work. And that's what I'm guessing is going on right now.

 

[Wildo6882]

So tried resetting to factory settings and that didnt help either. Guess I have to start looking for a different phone app, is there any that can be recommented?

Double post.

 

[N4Newbie]

There are apps that will let you force phone-answer security - are you sure you haven't installed one of them?

Something called AppLock, for example. I think Go SMS Pro also. Probably others.

 

[Dubss]

Something funky going with your software or could have been an app u installed that's not normal..sis you try clearing cache in the phone app

 

[Kristian Juhler]

Thanks got it to work now. If anyone else encounter this problem here is what I did (not sure all was needed, but did it):

1.) Used an app to backup my sms'
2.) Factory Reset
3.) Clean install (not using back up)
4.) Used a different Google account
5.) Installed with English (US) (as the phone is not out where im from)
6.) Added the correct google account and deleted the other one
7.) Changed to my language
8.) Installed the SMS app and restored to the app (it said it couldn't use the google messenger)
9.) Made Google Messenger my default sms app again and deleted the app for SMS back up


Now everything is as I hoped except from images missing from all my MMS, but I can live with tha

 

[N4Newbie]

Thanks got it to work now. If anyone else encounter this problem here is what I did (not sure all was needed, but did it):

1.) Used an app to backup my sms'
2.) Factory Reset
3.) Clean install (not using back up)
4.) Used a different Google account
5.) Installed with English (US) (as the phone is not out where im from)
6.) Added the correct google account and deleted the other one
7.) Changed to my language
8.) Installed the SMS app and restored to the app (it said it couldn't use the google messenger)
9.) Made Google Messenger my default sms app again and deleted the app for SMS back up


Now everything is as I hoped except from images missing from all my MMS, but I can live with tha

Which SMS app?

 

[Kristian Juhler]

Think it was called SMS Backup & Restore