My Samsung Galaxy A3 froze on YouTube screen..how can I open it?

[Angela Angela1]

My Samsung Galaxy A3 froze on YouTube screen...

My Samsung Galaxy A3 ( android ) froze on a YouTube channel screen...
The back of the phone was hot, so it took it out so it can have normal temperature... After 1 hour the screen didn't close...
After some minutes the screen went black and it won't open....
Please help me... How can I open it? Will I lose all my photos and all of my data?

 

[itguyjax8430]

Re: My Samsung Galaxy A3 froze on YouTube screen...

My Samsung Galaxy A3 ( android ) froze on a YouTube channel screen...
The back of the phone was hot, so it took it out so it can have normal temperature... After 1 hour the screen didn't close...
After some minutes the screen went black and it won't open....
Please help me... How can I open it? Will I lose all my photos and all of my data?

Welcome to Android Central!

Did you ever get the phone to come back on?