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My Samsung Galaxy Grand 2 froze while using an app


AC Question

So just recently, I was using Go Launcher X to browse through some themes. After I try to pick a theme I like, the screen just froze. Buttons won't respond at all so now it's just stuck on that same screen. How do I fix this?


Co-Ambassador Team Lead
Jun 10, 2014
Try removing the battery for a while. On replacing, if the fault has cleared, go to Settings, Apps, and clear the Cached Data. Report back if this is unsuccessful and we'll take it from there.

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