My Samsung Galaxy Note 3 is stuck on turning on wifi, is this a hardware or software problem?

[jayson_charles]

my samsung galaxy note 3 is stuck on turning on wifi

my samsung galaxy note 3 is stuck on turning on wifi and to add to the problem i realised my bluetooth is doing the same thing , is this a hardware os software problem ? or is there a possible solution to the problem ? please helpppp ?

 

[SpookDroid]

Re: my samsung galaxy note 3 is stuck on turning on wifi

It COULD be a hardware issue, but it could also be software. I'm not gonna lie, it looks most likely to be an issue with the WiFi radio chip, which in the case of the Note 3, I believe it's shared with Bluetooth.

If you want to rule out software, you could try booting your phone into Safe Mode. If in that mode you still can't turn WiFi/BT on or off, then it's very likely that it's a hardware issue.
Power the Device Up in Safe Mode Samsung Galaxy Note 3 | Verizon Wireless