My phone dropped and immediately the upper left of the screen was scrambled. Shortly thereafter, the screen went black. The phone still operates, however the screen stays black. the two soft keys on the bottom light up, however, the remainder of the screen is black. Have taken battery out and restarted the phone. It can be used with Voice Control, however the touch screen is completely disabled. Any suggestions? There are no visible cracks on the screen. It is as though something came unplugged on the interior.