My screen is off / black but phone is functioning, what can I do ?

[zaakzus]

screen is off / black but phone is functioning

Greetings my s6 edge screen just went dark after a phone call. the touch and everything works. I can receive calls. I know how to pick calls since I just have to swipe at the bottom so I know the touch works and everything works. I get notification tones too. I tried to shut it off and maybe start it again but I don't know how to do it since i'll have to confirm by tapping the screen which I cant see anything on. I have done the volume keys and home key tricks. phone restarts perfectly but with a blank / black screen like before. it was hot but now cool. screen is still off. I left to charge earlier before the fateful call so I don't know if maybe its over charged. but it seems everything is working but I cant see anything on my screen. its as if the phone has been switched off screen wise.

 

[LeoRex]

Re: screen is off / black but phone is functioning

If the screen never fires up, even on boot, then I would say that the screen is fried... You most likely will have to bring it in for repair/replacement.

 

[neebi007]

Re: screen is off / black but phone is functioning

As said above ur screen is dead but luckly ur digitiser working.
When u tried vol up or down + power + home button did you see any thing? I.e. dowbload mode or recovery?