My sg5 did a upgrade and I lost my call Blocking why!

[AC Question]

I reset my sg5 shortly after it said I needed a upgrade the phone did the upgrade and I lost my call Blocking why?

 

[B. Diddy]

Moved to the S5 forum.

 

[ironass]

I reset my sg5 shortly after it said I needed a upgrade the phone did the upgrade and I lost my call Blocking why?

Thank you for your post.

There are currently 42 different models of the Samsung Galaxy S5 and over 3,000 different stock Samsung firmware versions, worldwide, covering 6 different Android platforms, Android 4.4.2, Android 4.4.4, Android 5.0, Android 5.0.1, Android 5.0.2 and Android 5.1.1. Not all issues will affect all models or firmware releases and your answers to the following questions will help in the forum's answers to your specific query.

#1. Could you post your Model number and Android version...

To locate these, go to...

Settings > More > About device > Model number and Android version

This will give you the model of Samsung Galaxy S5 that you have and which Android version you are on.

Thanks. The above helps us to help you and hopefully someone will be able to reply to you shortly.