My Short Review Of The Moto X after owning the HTC One, GS4 & Razr Maxx HD

[ultravisitor]

Has Moto updaetd phones that aren't on Verizon?

Also, does this phone have an unlocked bootloader?

Yes, Motorola has updated non-Verizon Android phones. https://motorola-global-portal.cust...sion/L3RpbWUvMTM3ODI0NDI3NC9zaWQvRmFCSm5xemw=

Sprint, US Cellular, and T-Mobile will all have Moto X variants with unlockable bootloaders. (All phones have locked bootloaders, even Nexus phones. Whether or not they are encrypted and unlockable is the issue.) AT&T and Verizon will not; customers on those networks will need to get a developer edition if they want a phone with an unlockable bootloader. https://plus.google.com/+PunitSoni/posts/e6oQdFnLGiv

This information is out there if you look for it. No one is ignoring your experience. You might actually want to educate yourself, though, before telling everyone that Motorola doesn't update their phones because you are flat out wrong. Your experience doesn't speak to the experience provided by their more recent devices.

 

[Jnorton2724]

I tried the moto x and it runs well and the screen isn't bad but I still really enjoy my HTC One. Not bashing the X, I just like my One a lot.

Sent from my HTC One

 

[zkSharks]

I tried the moto x and it runs well and the screen isn't bad but I still really enjoy my HTC One. Not bashing the X, I just like my One a lot.

I'm right with you on that.

 

[Puzzlegal]

This information is out there if you look for it. No one is ignoring your experience. You might actually want to educate yourself, though, before telling everyone that Motorola doesn't update their phones because you are flat out wrong. Your experience doesn't speak to the experience provided by their more recent devices.

really, my message is not so much "motorola didn't update my phone" ad it is "motorola acted deceitfully and with bad faith towards its customers.

If they hadn't promised ice,
If they hadn't pushed a trivial "update" whose only real impact was to make it impossible to unlock the bootloader,
Even, if, in their apology they had actually given injured customers something of value, rather than offering a discount on _their_ products worth less than the market price of the phone you had to return to them,

Maybe, if any of those had been otherwise, I would trust then enough to buy another phone from them.

Their mistreatment of their customers was shocking enough that it made the tech news for a week or two.

I know that there aren't a lot of manufacturers, and they all have warts. But the guy who screwed me and all other photon/atrix owners is still in the same position Google put him in. it's not a "new company".

Anyhow, I hope they push the market towards better features, and I hope they treat their new customers better than they treated me.

 

[ultravisitor]

I hope they treat their new customers better than they treated me.

And, again, they already have. Look at the link I provided. You'll see how much they've improved in keeping their more recent phones updated.

Or don't check out the link and remain willfully ignorant about how they treat their more recent customers and devices.

Posted via Android Central App

 

[Puzzlegal]

And, again, they already have. Look at the link I provided. You'll see how much they've improved in keeping their more recent phones updated.

Or don't check out the link and remain willfully ignorant about how they treat their more recent customers and devices.

Posted via Android Central App

I meant more, "I hope they don't lie to you", which the link isn't going to tell me.

I do think Motorola makes nice hardware, and I am glad that someone is thinking seriously about what features are useful, and about feature integration. The Galaxy is obviously full of gimmick-ware, but I don't think the One did a lot better in that department. Maybe Zoes will be the next big thing, but I doubt it.

 

[ultravisitor]

I meant more, "I hope they don't lie to you", which the link isn't going to tell me.

Your experience is with a phone that is what? Two years old by now? You flat out refuse to acknowledge that Motorola is any different now--again, two years later--when it comes to their phones and their customers.

I hope you enjoy your Samsung or Sony or HTC that is full of useless software. If you don't want to acknowledge that Motorola has itself admitted to mistakes and has become quite good at updating its phones and treating its customers, then that's your prerogative. But again, posting here without any knowledge of how Motorola treats its phones and customers now and basically telling everyone that Motorola does not update its phones (post #30) is not fair to the company, nor it is fair to anyone else here who has or is interested in the Moto X.

 

[Puzzlegal]

Thanks, I hope I enjoy it, too. And I hope you enjoy your Moto X.

The incident was about a year ago. The decisions were made by Punit Soni, then newly installed by Google. He is still in the same position at Motorola Mobility. He said at the time "we have to make hard decisions". It's not that hard to deal badly with your customers if no-one remembers a year later. Personally, I'd like to see how they act through at least one full product cycle, which is about 2 years. :shrug:

Personally, I think it is unfair to anyone here who might be interested in the Moto X to ignore that history, but we obviously disagree.

I've said my piece, and I don't think anything will be gained by continuing this side-discussion, though, so I will bow out.

 

[Aquila]

The only thing that I would add is that I don't think OEM's think of 2 years as a product cycle. I'm pretty sure they're thinking ~10 months before we're shopping again.

Most OEM's are not based in the US and smartphone sales in the US only account for 5-6% of global sales (higher % on flagships, but we're talking total phones) and most countries are not on a 2 year carrier contract product model.

We're also aware that until very recently they thought the phone "as is, out of the box" was the best you could get and updates weren't a priority at all.

They have no incentive other than finicky customer loyalty to continue to update any device once it's successor starts being rumored.

As most consumers don't know which software version their phone is on, whether or not it was updated is usually not a determining factor in brand loyalty except int he inverse situation where an update "screwed up" something they liked using in the way that it worked when they bought it.

 

[clankfu]

The available storage space concerns me. I'm still on a Galaxy Nexus 32g and after almost two years of wiping and flashing I have to clear up some space. I miss an SD card slot.

I'm still debating whether to getting this phone and this is the biggest issue that's keeping from buying it. I have a pretty big Spotify playlist and like to keep it cached for offline play. If Sprint offered the 32GB version, I'd be all over it. I think Motorola totally dropped the ball by giving only AT&T the Motomaker and 32GB exclusive.

I also hope a future software update will allow you to change the wake-up phrase from "ok Google Now" to anything you want.