Question My Sim is stuck

TexasIndia

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Apr 28, 2024
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Last year I got an eSIM for a month in Spain. Just now I got an Aíralo sim for a trip. I turned off Aíralo and the Spanish sim was activated. I don’t have the password or PUK anymore. Now the phone is stuck on the password login screen. How do I get rid of the Spanish sim and get back to my Verizon sim. What a mess!
 

TexasIndia

New member
Apr 28, 2024
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Welcome.

Try first a Power Off & Restart, then, if no go, we can progress from there to other suggestions as necessary.
Thanks. I’ve restarted 3 times. It wants the PUK from an old Vodafone sim. I didn’t save any of that. I do remember thinking I needed to remove that eSIM, but it wasn’t obvious how to do it.
I should add I have an S23 from Verizon.
 
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