My snapchat videos can't be seen by friends on iphones

[Malihali]

I've got a sony xperia m2 and tried sending snapchat videos to friends but they say they can't open them and they all have iphones, anyone know how to fix this?

 

[wizzrah]

I've got a sony xperia m2 and tried sending snapchat videos to friends but they say they can't open them and they all have iphones, anyone know how to fix this?

Hello.

You should contact Snapchat: https://support.snapchat.com/

 

[wallou]

I've been having the same problem on my xperia as well, any chance you've found a way to fix it?