My wife lost some of her data and I think I figured out how...

[dougltc]

My wife was ColorNote as her daily organizer... I had showed her how to manually back it up and had also set up the program to do the auto backup.

When she had her original HTC Evo 4G, that data went to the SD card automatically...

Then when she got her HTC Evo 4G LTE I used that backup data to restore ColorNote and get her going...

Unfortunately I didn't fully understand how the HTC Evo 4G LTE is setup... there appears to be an internal memory partition that looks like an SD card to apps... and it actually resides in the internal memory of the phone... And of course there is the actual SD card ...

I now know this because her HTC Evo 4G LTE got stuck in a boot loop for reasons unknown (it wasn't rooted) and the only way to fix it was to wipe the phone from the bootloader...

And when I did that, all her ColorNote backups went with it. So after the phone was functioning again, I did a manual backup with ColorNote and sure enough, it put that backup in the /data/colornote folder, not the ext_sd/data/colornote folder...

Ugh...

So now I'm wondering, it is the Apps responsibility to deal with this 'dual SD storage' issue or is it something that should be handled by Android?

I'm still reaching out to the app's developer to see what he has to say.

And yes, I know that ColorNote supports cloud storage. That's not the point of this post...

Thanks!

 

[dougltc]

Update... I did some testing and when installing ColorNote while an SD card is in the phone, it did back it up to the external SD card.

But when there is no SD card, it obviously backs it up to the internal one and never prompts or warns, even if an SD card is later inserted...