G gnuser Well-known member Dec 28, 2011 101 0 0 Visit site Aug 17, 2016 #1 How do i fix this? Is ATT this slow in releasing the update. Is anyone still waiting in the queue?
SpookDroid Ambassador Jul 14, 2011 19,502 892 113 Visit site Aug 17, 2016 #2 Maybe they're rolling out the update slowly? If there is, indeed, an update available, you can take it to a Best Buy and go to their Samsung Experience areas; they can update it for you.
Maybe they're rolling out the update slowly? If there is, indeed, an update available, you can take it to a Best Buy and go to their Samsung Experience areas; they can update it for you.
Murph5150 Well-known member Jul 31, 2010 1,163 31 0 Visit site Aug 17, 2016 #3 My understanding is the update is going to hit Europe first. I have Verizon and I haven't received the update either. Posted via the Android Central App
My understanding is the update is going to hit Europe first. I have Verizon and I haven't received the update either. Posted via the Android Central App
G gnuser Well-known member Dec 28, 2011 101 0 0 Visit site Aug 17, 2016 #4 I have received the OTA update on my phone...it was rolled out Jul27
G gnuser Well-known member Dec 28, 2011 101 0 0 Visit site Aug 18, 2016 #5 She has encryption on..may be this is causing the problem
SpookDroid Ambassador Jul 14, 2011 19,502 892 113 Visit site Aug 18, 2016 #6 Shouldn't be. Encryption doesn't affect updates. Is she using an AT&T SIM?