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My wifi and bluetooth are all not working on my samsung galaxy S6 edge

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A

Android Central Question

I went through the process *#0011# to wifi and the report below was given the information below

WiFi information
State: DISCONNECTED
SSID: <unknown ssid>
AP MAC: null
BSS CH: N/A
WSEC: N/A
Hi/Op: N/A
RSSI: N/A
Modulation: N/A
CR: N/A
PER: N/A
TX: N/A
Link Speed: N/A
NETWORK: N/A
IP:0.0.0.0
MAC: EC:1F:72:3D:D6:FB
Passpoint: Supported
P2P Group mode: null
P2P Freq: null
P2P Peers : null
P2P IP Addr:null
PING TEST 0.0.0.0
IP Ping Result:

Can you help me resolve this problem :(
 

Rukbat

Retired Moderator
Feb 12, 2012
44,533
18
0
Basically, all that information tells us is that the Wifi isn't connected to any Wifi signal. It doesn't tell us why. Have you turned it on, then tried to connect to a Wifi router you know the password to (or one that doesn't require a password - like Walmart)?

And please create an account here so you can post your answers under my questions.