N9 Email linking glitch?

[T48]

Am not sure if this is the proper location for this question as this is more software related than device. *I think?*

However have a Note 9 & trying to figure out the glitch between receiving an email & linking it to the site. For example, the screen I get if I try to open Amazon or Ebay is blank & only says Open in. But no options are presented. It is the end of the line & have to close out of the email app to home & reopen email to begin again.

Maybe I am the issue or something in settings? But have never had this issue on previous phones.

 

[pizza_pablo]

This is the right forum, but I do not have experience with that issue.
Could you post a screenshot?

 

[anon(9918034)]

What email app are you using?

Have you tried another app to see if it happens there?

Have you tried clearing the cache of the app as well?

 

[T48]

Thanks for the super fast replies.
Using Gmail app & tried the stock email app. Cleared cache in both & restarted phone to no avail. Also signed in to the specific app, in this case Amazon thinking may be it would link over.

It is not a super huge issue, just trying to make it work seamlessly.

 

[mhunter6378]

Am not sure if this is the proper location for this question as this is more software related than device. *I think?*

However have a Note 9 & trying to figure out the glitch between receiving an email & linking it to the site. For example, the screen I get if I try to open Amazon or Ebay is blank & only says Open in. But no options are presented. It is the end of the line & have to close out of the email app to home & reopen email to begin again.

Maybe I am the issue or something in settings? But have never had this issue on previous phones.

I have my Gmail app set to open web links in Gmail. That setting can be found in the Gmail app>settings>general settings. If I have that switched off, any email with a web link that is selected presents an “open with” pop up offering a choice of browers. Since yours is not offering any browser choices try the open web link in Gmail settings and see if that works.

 

[OJsakila]

I wish I could help... I used to use the Gmail app... I have 3 Gmail accounts with over 20k messages in each...
I now use the Microsoft Outlook app and I love it.
On another note, Gmail now allows you to (on the pc only) to Select All Messages with the push of one button. For years I haven't been able to mark all my messages read.... Lol. Now I can.

 

[T48]

Thanks for the ideas. Tried everything mentioned above. However the issue was that I had disabled Chrome as am content with Samsungs browser. Apparently Google wants to be sure Chrome stays enabled. All gmail links from received emails now work.

 

[Gayle Lynn]

Can you change Gmail to open links in default browser? That way it might use Samsung Internet instead. Normally Gmail wants to open links in a mini webview.