Navirelax Official store (AliExpress)

Supafly1

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I thought I would post my experience to date and upcoming experience's as I feel it is important for the next person.

I purchased a Android head unit, specs where advertised as 8 Core processor, 4gb ram and 64gb rom.
received a unit with 4 core processor, 2gb ram and 32gb rom.
I'm told I can only be helped in 4 day's time (happens to be the same day my AliExpress protection period expires as management is unreachable)

As I'm going to give them a chance to fix this problem I think it will benefit all, weather they are trustworthy or just out to scam their customers,
unfortunately I do risk losing money on this as their unit I ordered was double the price of the delivered item.

I will keep all updated as to the honesty of this store, may be a store worth purchasing Our Android Head units from, may not be. we will tell over the next few days.

Will keep this up to date.
 

B. Diddy

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Those Chinese online marketplaces are always a little iffy, and Android head units direct from China are often buggy with little to no support from the manufacturer. Let us know how things turn out!
 

Supafly1

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Update so far is that their management will be available in 2 days, they will report the problem to them then, and report back to me.
 

Laura Knotek

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Those Chinese online marketplaces are always a little iffy, and Android head units direct from China are often buggy with little to no support from the manufacturer. Let us know how things turn out!

Is Aliexpress at all reputable for anything? I've seen many YouTube videos where reputable PC builders bought parts from Aliexpress and got ripped off. Wish was equally shady in terms of selling garbage PC parts. However, I never watched or read anything about those companies' other products.
 

B. Diddy

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Is Aliexpress at all reputable for anything? I've seen many YouTube videos where reputable PC builders bought parts from Aliexpress and got ripped off. Wish was equally shady in terms of selling garbage PC parts. However, I never watched or read anything about those companies' other products.

I think AliExpress is marginally more reputable than Wish. It was originally an offshoot of AliBaba, which is a huge reputable company. But there certainly is crap on AliExpress -- YouTuber SMOOREZ often finds cheapo ripoff phones there to review, so you definitely have to be careful.
 

Supafly1

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Ok so far still waiting an Answer only feedback I have received thus far is they are also waiting for an answer to give me.
 

Supafly1

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Tomorrow is one month since reporting the problem and the only answer I receive from this is that they have reported it and are waiting.
 

J Dubbs

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Tomorrow is one month since reporting the problem and the only answer I receive from this is that they have reported it and are waiting.

You're probably going to be waiting for what feels like a lifetime... literally :-\

But thanks for taking the time to share your experience... you'll be helping way more folks than you know for years to come ;)
 

Carguy

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My experience is similarly bad. I purchased an android stereo from Navirelax. There were compatibility errors. Aliexpress offers a fraction of the cost to settle during the dispute period. The seller responded with their warranty and explained they would do everything to resolve the matter including up to replacement. I thought i'd give the seller the opportunity. After the dispute period passed, the seller hasn't helped or replaced the product. Its been 2 months, the seller now responds with stupid emojis.

If there is an issue with the item purchased, don't expect help. The sellers may not honor their warranty.
 
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B. Diddy

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My experience is similarly bad. I purchased an android stereo from Navirelax. There were compatibility errors. Aliexpress offers a fraction of the cost to settle during the dispute period. The seller responded with their warranty and explained they would do everything to resolve the matter including up to replacement. I thought i'd give the seller the opportunity. After the dispute period passed, the seller hasn't helped or replaced the product. Its been 2 months, the seller now responds with stupid emojis.

If there is an issue with the item purchased, don't expect help. The sellers may not honor their warranty.
Welcome to Android Central, and thanks for sharing your experience. Sorry to hear it was a bad one!:(
 

dmitrii

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My experience is similarly bad. I purchased an android stereo from Navirelax. There were compatibility errors. Aliexpress offers a fraction of the cost to settle during the dispute period. The seller responded with their warranty and explained they would do everything to resolve the matter including up to replacement. I thought i'd give the seller the opportunity. After the dispute period passed, the seller hasn't helped or replaced the product. Its been 2 months, the seller now responds with stupid emojis.

If there is an issue with the item purchased, don't expect help. The sellers may not honor their warranty.
hi. Which seller it was? I am going plan to buy its to my USA HYUNDAI 2017