Need advice. Am I taking advantage of VZW?

[JonK]

So I really like LTE. It is the reason that I switched to VZW. A few months ago I bought a brand new Droid 4 on ebay. It worked great for a few months but after a while the earpiece volume all but died. I could barely hear people I was talking to. It was apparently a common problem with Motorola phones. I have always paid the $6/mo extended warranty so recently I took it back to VZW and got a new refurb'd D4. At that point I decided I missed AOSP too much and I could sell the D4 on ebay for a reasonable amount on ebay as a new refurb. So I did so and bought a used Gnex. Good condition though there are some light scratches are on the screen. I love it but unfortunately I have bad 4G connectivity issues (posted about here). If I leave 4G on my data connection almost never works the next time I go to use my phone, gmail stops updating, gvoice notifications stop, ect. Disappoints me because LTE is the whole reason I switched to VZW. It was suggested that it might be a hardware issue and I should get a replacement.

Would this be taking advantage? My old D4 had a few dings on some corners from being dropped. So I have a lesser condition D4, get a new replacement, sell it, buy a lesser condition Gnex, and get a new replacement. Am I doing anything wrong here? My D4 had a legitimate issue and so, it seems, does my Gnex. Will VZW see that I just replaced a D4 about two weeks ago and think I am scamming them? Like I said, I pay the $6/mo insurance but these are both hardware defect issues so I dont think that even matters. Could my unlocked bootloader and custom ROM have something to do with the 4G issues or make verizon deny me warranty coverage? It is a very commonly known problem that appears to affect people regardless of ROM but could VZW still use my unlocked bootloader to deny me warranty coverage? Advice/thoughts/opinions appreciated.

 

[Jude526]

So I really like LTE. It is the reason that I switched to VZW. A few months ago I bought a brand new Droid 4 on ebay. It worked great for a few months but after a while the earpiece volume all but died. I could barely hear people I was talking to. It was apparently a common problem with Motorola phones. I have always paid the $6/mo extended warranty so recently I took it back to VZW and got a new refurb'd D4. At that point I decided I missed AOSP too much and I could sell the D4 on ebay for a reasonable amount on ebay as a new refurb. So I did so and bought a used Gnex. Good condition though there are some light scratches are on the screen. I love it but unfortunately I have bad 4G connectivity issues (posted about here). If I leave 4G on my data connection almost never works the next time I go to use my phone, gmail stops updating, gvoice notifications stop, ect. Disappoints me because LTE is the whole reason I switched to VZW. It was suggested that it might be a hardware issue and I should get a replacement.

Would this be taking advantage? My old D4 had a few dings on some corners from being dropped. So I have a lesser condition D4, get a new replacement, sell it, buy a lesser condition Gnex, and get a new replacement. Am I doing anything wrong here? My D4 had a legitimate issue and so, it seems, does my Gnex. Will VZW see that I just replaced a D4 about two weeks ago and think I am scamming them? Like I said, I pay the $6/mo insurance but these are both hardware defect issues so I dont think that even matters. Could my unlocked bootloader and custom ROM have something to do with the 4G issues or make verizon deny me warranty coverage? It is a very commonly known problem that appears to affect people regardless of ROM but could VZW still use my unlocked bootloader to deny me warranty coverage? Advice/thoughts/opinions appreciated.

You are the one and only one who can make that decision. You have to look in the mirror at yourself. Not us.

sent from my Rezound

 

[dnhclark]

If you have to ask...

Sent from my ADR6400L using Android Central Forums

 

[JonK]

If you have to ask...

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I disagree. Just because I'm asking doesnt mean Im doing something wrong. I am not looking for justification. And I am not doing this to try to get a new phone. For me 4G doesnt just occasionally drop; it is completely unusable. I pay $30/mo for the best 4G network in the country. I just want a working device. If getting a replacement gets me a shiny new nexus with the same problem I dont want that. So basically I am asking what is the likelihood this really is a hardware issue and will VZW blame it on the unlocked bootloader.

 

[scarryman04]

You can return the phone to locked factory settings and you should if you want any kind of help from VZW...they technically won't give you any replacement if it isn't a phone that you originally purchased from them although way back in the day I had a BB Storm that I bought off my bro and it had some issues and they replaced it once but they caught it the second time I tried to replace it (POS BBs haha)

Your data loss could be a multitude of things from ROM/kernel/radio...I'd recommend flashing the newest radios if you don't already have them which are FC04/FC05 and you can get them from right within this forum and also updating the current ROM your on or trying a new one. My suggestions are Sourcery or Euroskanks CM10
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