Need help quick!

[Hayat55]

Hi, for some reason my Note 5's battery life is only 12hours and 50mins from full charge. I have to charge it twice a day. Before I never had to charge it twice a day - only once a day. My note 5 is the SM-N9208 (Dual Sim 64GB Silver), Android Marshmallow has not been released for it yet. Is there something wrong with my battery? I bought the phone from an eBay UK seller and PayPal's buyer protection period ends for me today midnight so I need some advice quick. In addition, the fast charging seems to have stopped working with my charger - I am using a UK travel adapter because the fast charger is 2 pin. I appreciate any suggestions on how to fix this. Thanks!

 

[cogic740]

Same here. Removed couple of apps and a ring tone, which helped a little. Battery drain started with the download of February security patch.

Posted via the Android Central App

 

[Hayat55]

Same here. Removed couple of apps and a ring tone, which helped a little. Battery drain started with the download of February security patch.

Posted via the Android Central App

I downloaded a security patch yesterday. So should I not worry then??? My 6 month buyer protection ends today with PayPal?!?!

 

[blackhemi4x4]

See if it gets better by booting in safe mode.

 

[novice]

Sorry, not enough info. What does your battery usage chart show under settings. For a quick and dirty possible fix do a factory reset asap.

 

[Hayat55]

See if it gets better by booting in safe mode.

How do I boot in safe mode?

 

[Hayat55]

Sorry, not enough info. What does your battery usage chart show under settings. For a quick and dirty possible fix do a factory reset asap.

I removed some apps that I didn't need and now my estimated time has risen to 15hrs after a full charge and fast charging seems to be working again. If I buy the aukey fast/turbo charger then will it fast charge all the time instead of sometimes like the samsung charger?

Here is the screenshot when my battery is at 33% (Screen On time is 2hrs and 19 mins)

 

[blackhemi4x4]

Safe mode

Turn the device off.

Press and hold the*Power*key.

When 'Samsung Galaxy Note5' appears on the screen, release the*Power*key.

Immediately after releasing the Power key, press and hold the*Volume down*key.

Continue to hold the Volume down key until the device finishes restarting.

Safe mode*will display in the bottom left corner of the screen.

Release the*Volume down*key when you see*Safe Mode.

 

[Hayat55]

Safe mode

Turn the device off.

Press and hold the*Power*key.

When 'Samsung Galaxy Note5' appears on the screen, release the*Power*key.

Immediately after releasing the Power key, press and hold the*Volume down*key.

Continue to hold the Volume down key until the device finishes restarting.

Safe mode*will display in the bottom left corner of the screen.

Release the*Volume down*key when you see*Safe Mode.

Okay, thanks! Will try this after my next full charge

 

[DsM]

Your screen, Facebook and Android System usage seem well within normal limits. Maybe your problem is solved.

 

[Hayat55]

Your screen, Facebook and Android System usage seem well within normal limits. Maybe your problem is solved.

I'm getting 15hrs use currently. Is this normal? I thought it should be about 20hrs??

 

[Trees]

15hrs use is fine, 20hrs could be achieved; but that depends on many factors like Screen on Time, apps actively used, cell signal, Auto brightness level...