Need help w/ Infuse update

[crausch]

I have been trying to use Kies Mini to check for updates and no matter what I try the Kies Mini program reports "Unknown device". I have followed instructions to installing drivers and they seem to install fine, but Kies just will not recognize it.

Any suggestions? Internet searches have not turned up much help.

 

[mcala]

Mine does the same. Last time I checked Kies does not support the infuse. If you go to samsungs support site and go to the infuse download section kies is not offered only the usb drivers. If you go and check the Captivates section kies & drivers are offered. Only OTA downloads are offered for Infuse. Have you tried to run updates thru the phones settings menu?

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