I got a new phone yesterday (Galaxy A03S) but before I did I chose to backup all my data from my old phone (LG K40) onto my SD Card through the built in backup settings. Aside from this, all of my photos were stored through my SD Card, manually, over the years.
My phone reads my SD Card just fine, but doesn't let me access anything. Anything that looks like it could hold my files is encrypted and I'm not given any option or means to decrypt and retrieve it. Smart Switch does nothing, as it says there's nothing to restore via the SD Card. I tried opening my SD Card through my PC via plugging it in and giving the proper permissions, but again all files are encrypted. I also tried seeing if I could open the APK files in hopes of my data being on there, but it gives me a "problem parsing the package" message. I tried fixing this by giving permission to all available apps to install unknown applications, but it did nothing as well.
My old phone got a factory reset so I can't transfer anything wirelessly. I've tried several PC programs in hopes of restoring my phone from before the factory reset but the furthest I got was up until my device needed to be "rooted", which I could not get it to do.
If anyone can help me I would greatly appreciate it. In the end I'm most concerned about my photos and possibly my contacts, if that makes it easier some how.
My phone reads my SD Card just fine, but doesn't let me access anything. Anything that looks like it could hold my files is encrypted and I'm not given any option or means to decrypt and retrieve it. Smart Switch does nothing, as it says there's nothing to restore via the SD Card. I tried opening my SD Card through my PC via plugging it in and giving the proper permissions, but again all files are encrypted. I also tried seeing if I could open the APK files in hopes of my data being on there, but it gives me a "problem parsing the package" message. I tried fixing this by giving permission to all available apps to install unknown applications, but it did nothing as well.
My old phone got a factory reset so I can't transfer anything wirelessly. I've tried several PC programs in hopes of restoring my phone from before the factory reset but the furthest I got was up until my device needed to be "rooted", which I could not get it to do.
If anyone can help me I would greatly appreciate it. In the end I'm most concerned about my photos and possibly my contacts, if that makes it easier some how.