New contact email address format error when created in Android and synced to Outlook.com

Eddie Huang

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Mar 18, 2014
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Hi -- I am posting this in both android and MS forums to try to get a resolution. Whenever I create a new contact in Android (in both 4.3 and 4.4 GN3) for my outlook.com account via Exchange ActiveSync (e.g. First: John, Last: Smith, email: john.smith@abc.com), after sync is complete, the email address entry in outlook.com becomes "John Smith ("john.smith@abc.com")" in its entirety rather than just "john.smith@abc.com". This caused a lot of grief when sending emails.

Has anyone had similar experience? Any suggestions? Many thx.

Eddie
 

N Gretton

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May 10, 2014
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Yes I have this problem using Outlook 2013 with ActiveSync. I have to manually edit each address in Outlook.
Did you find a solution?
Nick
 

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