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New galaxy s5 won't download / install common apps or widgets... so, do exactly what...?


AC Question

Simple question.
My old s3 downloaded and installed quick and easy - new s5 just cycles

B. Diddy

Senior Ambassador
Mar 9, 2012
Welcome to Android Central! Is this happening on Google Play Store, the Galaxy Apps Store, or some other app store? Is this on both wi-fi and mobile data?

If it's Google Play Store, then try going to the App Manager, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.

If that doesn't work, try going to Settings>Accounts-Google, select your Google account, and remove it completely from the phone. Then add it back again, and see if that helps.