New guy sayin' HI!

zipdip

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Dec 2, 2020
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Hi All well I hope I am in the right place to get some help with my Samsung S7,which after a hard reboot has decided it will show only Chinese.
The reason I hard rebooted it was because with 100% battery charge it would slowly get to around 40 % then say 0%,it would only charge with the phone off,and I was told that it could well be a firmware problem and so I rebooted it,all that went well,but with a mostly white screen with chinese writing I get the feeling I will need to get it to a repairer,unless anybody has a idea I can try.:(
 

belodion

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Jun 10, 2014
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Welcome.

I got into a Chinese menu only the other day, though not on a Samsung, and could only get out of it by opening the phone - difficult- and disconnecting the battery.
 

B. Diddy

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Mar 9, 2012
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Welcome to Android Central! I moved this from the Intro forum to the S7 forum, since you're asking about a specific problem.

Where did you get the phone from? There are a lot of Chinese knockoff/clones out there, so this is a possibility.
 

Morty2264

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Mar 6, 2012
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Welcome to Android Central! So sorry to hear that you are experiencing this issue. Any updates to your situation?
 

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