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[Gennenb]

I have a samsung galaxy a14 5g. After every call I receive or make there is a call summary screen that pops up. It just started doing this. How do i turn it off

 

[Vernelle]

I have a samsung galaxy a14 5g. After every call I receive or make there is a call summary screen that pops up. It just started doing this. How do i turn it off View attachment 361723

I would Try 2 things.
1. Go to you TELEPHONE ICON. Go to 3 DOTS at the TOP Right.
1. **OR Looking at your Picture the 3 DOTS Next to the Bell... If Not Maybe the Left.
2. Scroll down to Settings. Read for any "CALL SETTINGS" or ADVANCED. There you can probably change how the information the phone will give AFTER a call. A Setting has probably been turned on. This Setting is simply telling how long the call lasted... What type of number it was, Identified, Scam, Blocked Etc. ( If you had a Robo call App to stop Telelemarketers, Scamers)
You have an "A" SERIES PHONE. They are designed a little bit different than a Regular Samsung galaxy phone because they are a "Lighter" version of the Samsung. I had one temporarily while mine was being repaired once.
I hope it helps.
Let me know.... If not I'll check my son's A13 and see what his says.

 

[Laura Knotek]

What country do you reside in, and what carrier do you have? I'm in the USA using a factory unlocked Samsung device on Verizon. I've never seen that message.

 

[Vernelle]

What country do you reside in, and what carrier do you have? I'm in the USA using a factory unlocked Samsung device on Verizon. I've never seen that message.

Hi. Should I have not helped them with the answer?

 

[Vernelle]

Hi. Should I have not helped them with the answer?

I'll ignore the message but my help was sound for the question.

 

[B. Diddy]

Hi. Should I have not helped them with the answer?

FYI, Laura's response was directed at the OP, not to you. I believe she's trying to determine if this might be a carrier-specific enhancement.

 

[Laura Knotek]

FYI, Laura's response was directed at the OP, not to you. I believe she's trying to determine if this might be a carrier-specific enhancement.

Yes, that is exactly why I asked that question of the OP.

 

[mark233]

...it's interesting that the word 'experience' is spelled incorrectly in OP screenshot