new lcd screen and still black screen

[dennis van hees]

hello

my trusty A3 2016 fell off my stairs, in three hops it fell 18 feet.

screen went black, softbuttons still light up. couldt do anything, now ive replaced the lcd with a original piece. but still no succes, cant get in the internal memory because of the debugging mode is off. ive tryed all programs out the to recover my data.

wat else can be broken, i miss all my contacts en apphistory

thanks

 

[Rukbat]

The motherboard could have broken something. It could be as simple as some of the silicon in one of the chips shattered due to one hit. Or some other cable, not the screen cable, came loose and you didn't notice.

(This is why we back up important files - so that when repairing a device is no longer worth it, we don't lose the data that was on it.)