Nexus 6P - USB-C not charging

[Android Central Question]

Hey all,

I've had trouble charging my Nexus 6P for about a year. USB-C charging stopped working so I thought it was a faulty cable. I plugged it with a USB-A to USB-C cable and everything was fine. When I got my replacement USB-C to USB-C cable I plugged it in and nothing happened. Plugged the USB-A back in and the device was charging. I tried my old USB-C to USB-C cable on another device and it was working just fine.

I was thinking that maybe the charging port was damaged so I order a new one. I opened my phone (pain in the *** ...) and switch the USB port. Nothing changed ... I get the same result. USB-C does nothing and USB-A is charging the device.

I'm gonna be honest, I have no idea what I could do beyond that. Should I try a factory reset? Is there a setting to enable/disable USB-C charging?

 

[B. Diddy]

Welcome to Android Central! Did you also try different USB-C charging plugs? You mentioned that the USB-A to USB-C cable worked, but this would mean that the charging plug you used was different -- i.e., one that was compatible with USB-A.

When you say the USB-C cable worked on another device, was that also using the same USB-C charging plug?