Nexus 7 2012 32GB Version....now randomly rebooting 2 - 3 times a day

[John Venables]

Hi,

Hoping for some guidance, my Nexus 7 has started randomly rebooting 2 - 3 times a day, no matter what I am doing with it, even when its just sitting on the sofa doing nothing. There is nothing obvious running that seems to be causing any issues...even during the night, it sometimes reboots.....

Anyone experienced this and can give some guidance?

 

[Paul627g]

Hello

First thing I would do is install an app like the link below. Then you can hopefully get feedback on what is waking up your device and help track down the source of the reboots.

https://forums.androidcentral.com/e...ps/details?id=com.gsamlabs.bbm&token=WZuAOfm2

Otherwise is there any apps you may suspect causing this? Anything you added recently?


Sent from my HTC ONE using AC Forums mobile app

 

[B. Diddy]

Try a cache partition wipe, which only erases temporary system data that might be messing things up (no important personal data will be lost). This can especially be a problem if you've recently done a system update. Here are the steps:

1. If your tablet is on, power it off.
2. Press and hold Power until the device powers on, then immediately press and hold Volume Down (while still pressing Power). You will see the word Start with an arrow drawn around it.
3. Press Volume Down twice to designate Recovery mode.
4. Press Power to restart into Recovery mode. You will see an image of an Android robot with a red exclamation mark.
5. While holding down Power, press Volume Up.
6. Use the volume keys to scroll to "wipe cache partition" and press Power to select it.
7. When done, select "reboot system now" and press Power to execute.

 

[preppystud]

mine is 2013, at first, it randomly shuts down. after i sent it for repair, they changed some of the firmware, i think. then it started to randomly reboot. i just sent it for another repair.

i suppose that yours is out of warranty period now.