Hi,
I have a Nexus 7 (2012) purchased directly from the Google Play Store. It has never been rooted or unlocked. It runs stock Android. Last week, I received Lollipop OTA and installed it. It's always been working fine. Two days ago, it restarted but got stuck on the Google logo. It stays there forever, even after 10-20 minutes, it won't complete booting. Unable to figure out what's wrong, I am trying to unlock the bootloader so I can push the factory Lollipop image to it. However, no matter what I do, it freezes when it gets to erasing user data.
1. I enter fastboot mode on the tablet
2. I use one of various toolkits to send the unlock command.
3. The tablet shows the selection screen for unlocking the bootloader. I choose YES and press POWER to select
4. The console shows the selection is made and enters the deleting user data phase. At this point it gets stuck and doesn't budge.
I noticed that a few tools instruct you to make sure you are in Developer mode and/or USB Debugging is turned on. Well, to be honest, I am not sure if I am in those modes. I can't check because my tablet is dead.
Has anyone else experienced this? Any help would be appreciated.
I have a Nexus 7 (2012) purchased directly from the Google Play Store. It has never been rooted or unlocked. It runs stock Android. Last week, I received Lollipop OTA and installed it. It's always been working fine. Two days ago, it restarted but got stuck on the Google logo. It stays there forever, even after 10-20 minutes, it won't complete booting. Unable to figure out what's wrong, I am trying to unlock the bootloader so I can push the factory Lollipop image to it. However, no matter what I do, it freezes when it gets to erasing user data.
1. I enter fastboot mode on the tablet
2. I use one of various toolkits to send the unlock command.
3. The tablet shows the selection screen for unlocking the bootloader. I choose YES and press POWER to select
4. The console shows the selection is made and enters the deleting user data phase. At this point it gets stuck and doesn't budge.
I noticed that a few tools instruct you to make sure you are in Developer mode and/or USB Debugging is turned on. Well, to be honest, I am not sure if I am in those modes. I can't check because my tablet is dead.
Has anyone else experienced this? Any help would be appreciated.