Nexus 7 (2013) - How long before problems?

[Alniter]

I purchased a Nexus 7 (2013 model) just under a year ago. I am now sending it back for the second time. The first was because of pixels missing from the back-facing camera after 5 months. Now it won't boot past the Google screen, and won't go into restore mode either (if you get to the restore menu and hit 'power' like you're supposed to, it just tries to reboot again). I searched online for other possible solutions, but most folks forget that not everyone knows what "root", "flash" and the like means so they lose me before they get me. Fortunately, it's under warranty for 2 more weeks so back it goes, losing the pix and other downloads I had on it. Again.

Are these tablets supposed to last long? Are major problems in the first year the exception or the rule? It's great when it works, in fact I love it. But if it's back at the shop it might as well be a paper pad with a pencil attached. The lesson learned is to always send my pix/downloaded files elsewhere for backup, but with this wondrous technology, should we really have to?

Steve
Frustrated
Florida

 

[brosko]

I purchased a Nexus 7 (2013 model) just under a year ago. I am now sending it back for the second time. The first was because of pixels missing from the back-facing camera after 5 months. Now it won't boot past the Google screen, and won't go into restore mode either (if you get to the restore menu and hit 'power' like you're supposed to, it just tries to reboot again). I searched online for other possible solutions, but most folks forget that not everyone knows what "root", "flash" and the like means so they lose me before they get me. Fortunately, it's under warranty for 2 more weeks so back it goes, losing the pix and other downloads I had on it. Again.

Are these tablets supposed to last long? Are major problems in the first year the exception or the rule? It's great when it works, in fact I love it. But if it's back at the shop it might as well be a paper pad with a pencil attached. The lesson learned is to always send my pix/downloaded files elsewhere for backup, but with this wondrous technology, should we really have to?

Steve
Frustrated
Florida

Try dropbox for cloud file and pic storage. You get 50 gb free with the purchase of a samsung pro or s series tablet I think.

 

[preppystud]

as a person who has sent this thing for 7 times, i am not surprised at all.

their repair procedures usually are: reinstall the system, if that doesn't work, the 2nd time they will reinstall the motherboard. if that doesn't work, the 3rd time, they will send you a refurbished tablet.

that is it.

 

[GSDer]

as a person who has sent this thing for 7 times

Stop being an overachiever!

Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk

 

[cab2]

Bad pixels on the camera sensor? Bad luck, it should be replaced under warranty. Normally though, the battery dies ~3 yrs later, and you have to decide if it's worth spending $50+ to replace it.

 

[JeffDenver]

I purchased a Nexus 7 (2013 model) just under a year ago. I am now sending it back for the second time. The first was because of pixels missing from the back-facing camera after 5 months. Now it won't boot past the Google screen, and won't go into restore mode either (if you get to the restore menu and hit 'power' like you're supposed to, it just tries to reboot again). I searched online for other possible solutions, but most folks forget that not everyone knows what "root", "flash" and the like means so they lose me before they get me. Fortunately, it's under warranty for 2 more weeks so back it goes, losing the pix and other downloads I had on it. Again.

Are these tablets supposed to last long? Are major problems in the first year the exception or the rule? It's great when it works, in fact I love it. But if it's back at the shop it might as well be a paper pad with a pencil attached. The lesson learned is to always send my pix/downloaded files elsewhere for backup, but with this wondrous technology, should we really have to?

A bad camera is definitely not normal. So yeah, it was just bad luck. Cameras are so awful on tablets (all of them) that I don't even bother with them anymore. My 2010 HTC Rezound takes (significantly) better pictures than my 2013 Nexus 7. My droid 1 might even take comparable pictures.

You should always be backing up your photos no matter what device you are using. What if someone steals your device or your drop it? Cloud storage these days is cheap and reliable and easy to use. Box.com is my new favorite service, but Drive and Dropbox are just as good in most ways, and they are all free.

 

[thatguy97]

You mean 2011 HTC rezound

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