no caps from Samsung Tab S Shift keys

[expatCanuck]

Hi folks -
Recently, I've found that the physical Samsung Tab S keyboard either isn't being recognized by applications (e.g. - Evernote), or the Shift keys don't trigger upper case letters. (The Shift keys *are* being recognized, however, as when I hold the Shift key and a numeric key, the expected !/@/#/$ ... symbols are generated.)

Interestingly, the keyboard is functioning correctly on this site (via the Dolphin browser).
Any & all insight welcome.
Thanks.
- Richard

 

[B. Diddy]

Can you narrow down if this happens only with certain apps, and if so, which ones?

In the meantime, try wiping the cache partition: https://support.t-mobile.com/docs/DOC-28773

 

[expatCanuck]

Turns out I had to disable/turn off Swype in the settings. Once that was done, Shift keys worked.

Hopefully, I'll be able to get Swype back when I need it.