No volume for msgs received Moto G7

[O S1]

I'm using the default Google txt app on my G7 but don't hear the text msgs I receive. I didn't see anything in my settings prohibiting this.

Is there a hidden setting somewhere I'm missing?

Thanks

 

[B. Diddy]

Do you hear other app notifications? Have you already checked the Google Messages app's notifications settings to make sure a tone a selected (and also to try switching tones)? Is Do Not Disturb on?