Nokia 6.1 Phone answering problems. No way to get to calls

[Android Central Question]

Locked Phone rings. No buttons available until I unlock or swipe, then have to tap phone icon then swipe green button, then it's too late

 

[Jim Smith14]

No clue what you're doing. When I get a call (screen locked) the green handset icon is displayed, I swipe up and call is answered.

 

[mrsmumbles]

Locked Phone rings. No buttons available until I unlock or swipe, then have to tap phone icon then swipe green button, then it's too late

Can you call your phone and take a screenshot of what you're seeing?