Question Nokia C 22

[Greenveg]

I have just purchased a new Nokia C22 phone. I am slowly getting familiar with it. When I am on a call, the screen keeps changing, adverts etc. I have to keep pressing the back arrow to return to the key pad etc, Is there anything in settings to prevent this,

 

[belodion]

Welcome.

Have you installed any third-party apps yet? If so, that might be the culprit. Booting into Safe Mode is the test of that possibility - if the trouble stops while in Safe Mode, such an app is the cause.

If you haven’t installed any apps, it’s a different matter.

 

[B. Diddy]

Welcome to Android Central! Did you get this phone via one of those government assistance programs (like Assurance Wireless)? Those are often loaded with preinstalled bloatware, which you probably can't get rid of.
Here are the steps for Safe Mode: https://www.hardreset.info/devices/nokia/nokia-c22/safe-mode/

 

[Greenveg]

Thank you for your replies. The adverts seem to have stopped. I have had Samsung Galaxy phones before this Nokia, and I always had the Yahoo mail app on these phones to access my emails. I have opened play store, typed Yahoo Mail, and it says "This app won't work for your device", so I cannot install it.

 

[B. Diddy]

It's probably because your phone runs Android Go, which is the stripped-down version of Android designed for low-spec phones. Android Go won't be compatible with certain apps.

 

[Greenveg]

It's probably because your phone runs Android Go, which is the stripped-down version of Android designed for low-spec phones. Android Go won't be compatible with certain apps.

I have opened Settings > About phone, and it is showing Android version 13. I have tried a couple of alternatate apps, and I have to go a roundabout way to access my Yahoo emails.

 

[Greenveg]

I have opened Settings > About phone, and it is showing Android version 13. I have tried a couple of alternatate apps, and I have to go a roundabout way to access my Yahoo emails.

I have just powered off the phone, turned it back on, and as it was booting up it said "go edition". You are correct, I guess that I will have to make do with an alternative app.

 

[B. Diddy]

You can always access Yahoo Mail through the website on the browser as well.

 

[Greenveg]

You can always access Yahoo Mail through the website on the browser as well.

Thank you for your help.