Not seeing SD Card

tim091

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Aug 4, 2015
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I have just got this phone (H440N) and find that it will not see the MicroSD card. I have tried two cards (4GB and an 8GB) both of which work OK in my HTC phone and on laptop.

Both are MicroSD HC. Maybe it doesn't accept HC cards? I can't find any info on that in tech specs.

I am finding it difficult to insert the cards though so that may be the problem. There is no obvious "click" that the card is in place.

Any thoughts?
 

Rukbat

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The phone accepts up to 32GB cards (HC is any card from 4GB to 32GB). I suspect that the card port is bad.
 

tim091

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Thanks Rukbat. My suspicion too.

I have a support ticket open with LG but they just ask me to do factory reset. Well, I have had this phone for three days and the problem was there straight out of the box. So, I can't see the point in reset to factory when that is pretty much the state it is in!
 

tim091

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LG agreed that the slot must be faulty (there should be an obvious click but I get nothing). Advised to go back to retailer.

No quibble from O2, they will do a "doorstep" swap for a new phone today. Good service.
 

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