Note 20 ultra gets custom OS error

Brylar

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Aug 23, 2020
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I have my ultra in a Encased case and holster. If I put my phone into the case upside down (the notification bar is closest to the floor) the phone shuts off and I get a warning about downloading custom OS. I will post a picture.

I'm on Verizon and have an official build.

What do you think?
 

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I have my ultra in a Encased case and holster. If I put my phone into the case upside down (the notification bar is closest to the floor) the phone shuts off and I get a warning about downloading custom OS. I will post a picture.

I'm on Verizon and have an official build.

What do you think?
That's download mode , probably when u put it in case wrong touches for the button to get in that mode
 
OK, you're right... I held down all 3 buttons and it did the same thing... When it goes into the holster upside down its pushing all 3 buttons.

Any way to stop it from doing it?
 
OK, you're right... I held down all 3 buttons and it did the same thing... When it goes into the holster upside down its pushing all 3 buttons.

Any way to stop it from doing it?
Not really that's the command to get in download mode, only thing try avoid upside down in the holster
 
OK, you're right... I held down all 3 buttons and it did the same thing... When it goes into the holster upside down its pushing all 3 buttons.

Any way to stop it from doing it?

Stop putting it in the wrong way around...
 
OK, you're right... I held down all 3 buttons and it did the same thing... When it goes into the holster upside down its pushing all 3 buttons.

Any way to stop it from doing it?

Stop pressing all 3 buttons at the same time.
 

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