Note 3 camera not functioning to auto upload

[docthom]

I took a picture and went to photos, the picture did not display along with several others I had taken in the last few days.

IN photos in the top right hand corner is small icon with "3" in it. When I click that get a spinner with message "getting ready to back up, 3 photos left to back up"

Deleted cache and no help.

When I accessed the files from my computer the pictures were in the phone files. I uploaded them to google plus (they were not there before).

When I went back to the phone the pictures I uploaded now display, but the error message persists.

Took another picture and it does not display in photos.

Help please ?

thanks

Thom

 

[B. Diddy]

Welcome to Android Central! Is the Google Photos app set to back up over wi-fi only, or also over mobile data?

I've seen Google Photos get stuck like this once before -- try going to the App Manager, selecting Google Photos, and clearing the cache and data. When you open Photos again, it might take a few minutes for all of the photos to sync back -- then see if it still has a problem uploading.