Note 4 factory reset

[broom9700]

I'm not sure if this is possible. I had to reset my phone yesterday do to it freezing issues over the last week or so. My question is my gallery photo folders/albums are gone, is there a way to get them back? My pics are backed up to Google photos, but not my folders
I had them separately by events.
Thanks in advance if you know how to fix this!

Posted via the Android Central App

 

[B. Diddy]

Welcome back! I don't think it's possible. When photos are auto backed up to Google Photos, it's the photo that's backed up, not the directory information. Sorry!